EMAIL:

 
Create a mailbox
Create a catch-all
Create a forward
Create a multiple forward
Autoresponders
Mail Aliases
Webmail
Quota problems
 

Create a Mailbox

Follow these steps:

  1. Click mail in the web panel
  2. Click add/remove accounts
  3. Click add account (bottom of page)
  4. Enter the name of the account in the email field
  5. Enter the password for the new account
  6. Optionally modify the default quota for the mailbox
  7. Click create and a screen confirming the creation will appear
  8. Click go back to return to the list of accounts and the new account will be listed

   
   

Create a catchall

Follow these steps:

  1. Click mail in the web panel
  2. Click default address
  3. Click set default address
  4. Enter the default address in the to: field

    Hint: You can enter :blackhole: to discard all incoming unrouted mail or :fail: no such address here to bounce it.

  5. Click change to save the new default address
  6. Click go back to return to the menu


   

 
 

Create a Forward

Follow these steps:

1) click mail in the web panel

2) click forwarders (a list of all forwarders is displayed)

3) click add forwarder (bottom of page)

4) enter the email address to forward from

5) enter the email address to forward to (full email address)

6) click add forwarder

7) click go back to return to the menu
   
   

Create a Multiple Forward

  Repeat the steps for adding a forwarder for each email address you want the message to be forwarded to
     
 
 

Autoresponders

 
 

Follow these steps:

1) click mail in the web panel

2) click autoresponders (a list of all autoresponders is displayed)

3) click add autoresponder (bottom of page)

4) enter the details in the appropiate fields

5) click create to add the autoresponder

6) click go back to return to the menu
   
   

 
 

Mail Aliases

 
  If you want a number of email aliases to go to one mailbox you can set them up as forwards
    
 
 

Webmail

 
  To access webmail go to http://yourdomain.com/webmail (substituting your real domain name for yourdomain.com) and enter the complete email (i.e. yourname@yourdomain.com) as the username and your own password.

Remember you will need to set up this mailbox in the web panel before using the user/pass in web mail
 
 
 

Quota Problems

 
 

If someone sending email to you receives this message:

Hi. This is the qmail-send program at stlouis2.blueboxinternet.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<you@yourdomain.com>:
Recipient's mailbox is full, message returned to sender. (#5.2.2)

It means one of two things:

  1. Your website is over quota, usually caused by a buildup of old log files
  2. Your mailbox is over quota, usually caused by email stored on the server after using webmail

To fix this do the following:

  1. Login to your web panel and click 'log management' here you will see your log files, usually the access_log.processed is the culprit, so delete this
  2. Login to webmail for the offending account and click folders, check the trash folder and the sent items folder, delete any emails stored in these.

Your web panel will not immediately show the change in your quota usage, but your email account will now work

 



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